Customs Support Group wins Best Use of AI at the Irish Logistics & Transport Awards 2026
In a throwback to the Irish Logistics & Transport Awards 2026, Customs Support Group took home the Best Use of AI award, recognised for embedding SmartAssist and Lobster into core customs workflows to deliver measurable gains in speed, accuracy, and operational efficiency while maintaining the trust, oversight, and customer experience standards demanded by a highly regulated logistics environment. The win sets a compelling benchmark for responsible AI deployment in Ireland's logistics and transport sector, raising the standard of practical innovation, supply chain intelligence, and customer-centred automation that entrants will look to match when the 2027 awards cycle opens.
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