Bus Éireann wins Customer Focus Achievement Award at the Irish Logistics & Transport Awards 2026
Bus Éireann claimed the Customer Focus Achievement Award at the Irish Logistics & Transport Awards 2026, recognised for the Independent Travel Support Programme — a people-first initiative grounded in empathy and inclusive design that delivered measurable gains in accessibility, confidence, and independence for passengers across Ireland. The win sets a compelling benchmark for customer-centred innovation in public transport, establishing the standard of social impact, lived-experience engagement, and evidenced outcomes that entrants will look to match when the next awards cycle opens.
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